Terms of Service
Last Updated: May 2026
Welcome to Kalashashwat. By accessing or using our website, placing an order, or interacting with us, you agree to be bound by these Terms of Service.
1. About Us
Kalashashwat is a brand dedicated to creating 100% handcrafted wooden clocks and home décor. Every piece is lovingly made by skilled Indian artisans using natural and reclaimed wood.
2. Handcrafted Nature of Products
All products sold by Kalashashwat are handmade. Therefore:
- Slight variations in color, wood grain, texture, shape, finish, and size are natural and expected.
- These variations are not considered defects and make each piece unique.
- No two products will be exactly identical.
3. Orders and Pricing
- All prices are listed in Indian Rupees (₹) and are subject to change without notice.
- We reserve the right to cancel or reject any order at our sole discretion.
- Payment must be made in full at the time of ordering.
4. Shipping & Delivery
- We ship across India and select international locations.
- Delivery timelines are estimates only and may vary due to logistics, weather, or unforeseen circumstances.
- Title and risk of loss pass to the customer upon shipment.
5. Returns & Refunds
Returns are accepted only in case of manufacturing defects. Due to the handmade nature of our products, we do not accept returns for change of mind, color variations, grain patterns, or minor aesthetic differences. Please refer to our detailed Return Policy for complete information.
6. Intellectual Property
All content, images, product designs, logos, and descriptions on this website are the intellectual property of Kalashashwat. You may not use, copy, reproduce, or distribute any content without our prior written permission.
7. Prohibited Activities
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Transmit any harmful code or viruses
- Copy or resell our products for commercial purposes
8. Limitation of Liability
To the fullest extent permitted by law, Kalashashwat shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our products or website. Our total liability shall not exceed the value of the product purchased.
9. Product Care
As our products are made of natural wood, we recommend:
- Keeping them away from direct sunlight and moisture
- Cleaning with a soft dry cloth only
- Avoiding extreme temperatures
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, U.P., India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes constitutes your acceptance of the new terms.